Got Questions? We Have Answers!
We've put together these FAQs just for you! We encourage you to call us if you have any further questions.
How do I choose the right roofing contractor?
Here’s what you to ask when choosing a roofing contractor:
- How much experience do they have?
- Are they licensed in my area?
- Are they insured?
- What do customers say in reviews?
It’s also important to consider whether you want to hire an independent contractor or a roofing company. Independent roofing contractors can quickly take care of small repairs but may not be the best choice for large projects, which could take them a long time to complete. On the other hand, roofing companies can handle both small repairs and large jobs quickly and efficiently because they have the workforce and resources to back them up.
What is a cool roof and how can I get one?
A cool roof is a roofing system ideal for hot climates. It delivers higher solar reflectance (the ability to reflect the visible, infrared, and ultraviolet wavelengths of the sun) and thermal emittance (the ability to radiate absorbed, or non-reflected solar energy). You can get a cool roof by getting in touch with Ascent Roofing today.
Who is sent to my house to do the work?
We'll send a handpicked team of professional roofers to get the job done, along with one of our project managers, who will ensure everything runs smoothly.
Can I get an estimate or price quote for my job?
Absolutely! We provide free roofing estimates. Reach out today, and we’ll get back to you as soon as possible.
How do I schedule an appointment?
You can schedule an appointment with us by calling (619) 494-3702. We’re open Monday through Saturday.
Is your company licensed and insured?
Yes, our roofing license is C-39 #1030774, and we are fully insured for commercial and residential jobs.
How are roofing estimates provided?
You’ll receive our estimate in writing or electronically, whichever you prefer. A comprehensive job estimate will be provided, including a list of the necessary materials.
Is replacing a roof covered by homeowner’s insurance?
Roofing insurance is part of your homeowner’s insurance and covers general roof damage to the point of major repair or replacement. Damage caused by weather incidents like hail, wind, and rain are also covered by your home insurance policy.
Who is responsible if the roof leaks while work is getting done?
It’s our job as a roofing company to take care of your roof while we’re working on it, which includes being prepared for bad weather.
What are my options if I decide to re-roof?
You have two options: full roof replacement or we can re-cover your existing roof. Please get in touch with us to learn more.
What does a complete roof replacement entail?
When a complete roof replacement is required, your entire existing roof system must be redone. This involves a roof tear-off, which is more expensive than our other options. However, we'd be able to detect and resolve any wood damage issues, saving you money in the long run.
What is roof re-cover?
Roof re-cover is installing a new roof system on top of an existing one. Due to the building code in California, roof re-cover can only be done when your existing roof has only one single layer.
Roof re-cover helps save money on roof removal labor costs and dump fees, but it has disadvantages too. For example, you might not resolve any bad wood problems in the deck, and you could end up with less material durability due to more heat being trapped between the layers.
What areas do you service?
We currently provide roofing services to all of San Diego County.