2. Data Collection
Data Storage Location
If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except by changing your username). Website administrators can also see and edit this information.
When you leave comments on the website we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection.
Information submitted through the contact form on our site is sent to our company email, hosted by Siteground.com. Siteground.com adheres to the US “Privacy Shield” policy and you can find more information about this here: siteground.com
These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.
We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.
CASES FOR USING THE PERSONAL DATA
We use your personal information in the following cases:
Verification/identification of the user during website usage;
Providing Technical Assistance;
Sending updates to our users with important information to inform them about news/changes;
Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security
over our customers’ personal information;
Customize the website to make your experience more personal and engaging;
Guarantee overall performance and administrative functions run smoothly.
3. Embedded Content
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.
We provide you with the choice to accept this or not, we prompt consent boxes for all embedded content, and no data is transferred before you consented to it.
The checkboxes below show you all the embeds you have consented to so far. You can opt out any time by un-checking them and clicking the update button.
Necessary Cookies (all site visitors)
PHPSESSID: To identify your unique session on the website.
Necessary Cookies (logged in customers)
wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication, and user verification.
wordpress_logged_in_hash: Used by WordPress to authenticate logged-in visitors, password authentication, and user verification.
wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the user’s database table. This is used to customize your view of the admin interface, and possibly also the main site interface.
wp-settings-[UID]:WordPress also sets a few wp-settings-time-[UID] cookies. The number on the end is your individual user ID from the user’s database table. This is used to customize your view of the admin interface, and possibly also the main site interface.
5. Who Had Access To Your Data?
If you are not a registered client for our site, there is no personal information we can retain or view regarding you.
If you are a client with a registered account, your personal information can be accessed by:
Our system administrators.
Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
6. How Long Do We Retain Your Data?
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except by changing your username). Website administrators can also see and edit that information.
7. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users, and will attempt to reset passwords if needed.
8. Your Data Rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).